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Excerpt from course description

Negotiation and Negotiation Skills

Introduction

Negotiations are omnipresent in our lives. At work we negotiate with our employers, colleagues, employees, customers and suppliers. In our private lives we negotiate with friends, children, spouses and family members. We negotiate everyday, but how aware are we of what is happening in these situations? How can we become better negotiators? Negotiation research provides us with evidence about how we should behave in a negotiation.
This course will present theory and research that will help you understand and analyze the critical elements and processes involved in a negotiation. By actively participating in negotiation case simulations/role plays you will develop your competencies and skills.

Course content

I. What is a negotiation and why is it important for work life?
II.  Negotiation and conflict resolution
III.  Negotiation strategies and tactics
IV. Negotiation and mediation at work (colleagues, customers, and suppliers)
V. Social psychological research and negotiation
VI. Negotiation in groups

Disclaimer

This is an excerpt from the complete course description for the course. If you are an active student at BI, you can find the complete course descriptions with information on eg. learning goals, learning process, curriculum and exam at portal.bi.no. We reserve the right to make changes to this description.