The goal with this course is to give the students competence in "how to optimize different sales processes in physical and digital stores. The learning process, emphasis will be placed on what winning value propositions mean for the result. And how to adapt to a constantly changing market to develop a sustainable business. A newer methodology is introduced for how suppliers can adapt to new needs and requirements from the market.
Value creation through winning value propositions
Sales and earnings are a consequence of various business processes
The verbal and digital business language
Digital business understanding and use of digital tools
Relational skills
How the seller adapts his products to customers' needs and wishes
Testing of products and services in the market
Planning and follow-up
Presentation
Personal development and training
This is an excerpt from the complete course description for the course. If you are an active student at BI, you can find the complete course descriptions with information on eg. learning goals, learning process, curriculum and exam at portal.bi.no. We reserve the right to make changes to this description.